“It is a pleasure for me to thank you for sending your service technician, MR. Chuck Tiberi, to our home this past Friday to fix our garage door problem of its not closing properly.
Mr. Tiberi is a valuable person when it comes to repairing garage doors. He is intelligent and knowledgeable in finding the problem and resolving it, and he has a pleasing personality in dealing with people and explaining the nature of the problem to them.
If we ever have a future issue with either of our garage doors I will request Mr. Tiberi to solve and repair the problem.
Thank you for Mr. Tiberi and please take good care of him. My wife and I appreciate him and your company”